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      Recensioner på Hilton London Bankside 5 STARS

        CL  great suffolk street  2-8, SE1 0UG  London, London, storbritannienSe kartaCLgreat suffolk street, 2-8, london, SE1 0UG, storbritannien Latitude: 51.505553; Longitude: -0.101027
      Tillbaka till hotellinformationen
      51.505553-0.101027
      Hilton London Bankside
      Medelvärde4,0/5av 4 
      • Rum
         
        4,0 / 5
      • Faciliteter
         
        4,0 / 5
      • Städning
         
        4,0 / 5
      • Matkvalitet
         
        3,7 / 5
      • Personalens professionalism
         
        4,0 / 5
      • Förhållande pris - kvalitet
         
        4,0 / 5
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      2 åsikter Hilton London Bankside

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      • Hilton London Bankside5,0/5

        Partner

        Anonymous Publicerad den 2016-02-29Kommentar på English

        Positiv kommentar

        Great hotel. Excellent service and they gave us an upgraded room.

      • Hilton London Bankside1,0/5

        Anonymous Publicerad den 2015-11-04Kommentar på English

        Negativ kommentar

        Hotelopia had not sent booking confirmation to Hilton Bankside. Therefore, when I turned up there was no reservation and the Guest Relations Manager therefore wanted to charge us the daily rate of £180 of booking a room. I had already paid through Hotelopia, so refused. When writing to complain the Rooms Director at hilton backside confirmed "Yours is a very rare incident as Hotelopia sent your booking to an incorrect email address i.e. ending with @londonbankside.co.uk instead of our correct email format @hiltonbankside.co.uk therefore we were unable to trace your booking". However, not really much of an apology, only we followed procedure. Would avoid avoid avoid this hotel. Rude staff, treated like a criminal for not being able to prove I booked a hotel room.